No - Membership Assistance Program included in your program is Pilates Alliance membership. The services of the program are provided to members, their families and dependents by the following means.

The in-the-moment support is designed to be in response to a particular situation or issue. Individuals can expect to be supported through active listening, resource sharing, and problem-solving. It can be used to talk about a particular situation, discuss ways to deal with stress and burnout, or even just to learn more about techniques that can support your overall well-being. This offering differs from typical therapy as is it not pre- scheduled appointments. 

No, there’s no limit - The 24/7 in-the-moment support is available to use as often as you need it. 

There is no time limit on the in-the-moment support. The length of the sessions is dependent on the individual and their goals and/or needs. 

They are master's level and/or licensed professional counselors. 

First, you will call or submit a request in the portal describing the type of support you're looking for. (Think: What is the goal/what would you like to walk away with?) Then, you'll be assigned to a professional expert who will contact you within 2-3 business days. 

Access to professional experts is included in the Member Assistance Program, and there is no limit to how many times you use it! Based on your questions, you may be directed to multiple experts that will cover different topics with you. 

2、The Pilates Alliance has partnered with AllOne Health's Lytle to offer a comprehensive program to all members. Depending on your location, you will navigate to a national or international portal.

Yes! You may access either the domestic or international portal depending on where you are currently living 

All Member Assistance Program services are offered through our partner Lytle AllOne Health Company. Their staff represents many different backgrounds and experiences. When you call the 24/7 phone line, they encourage you to specify what you are looking for and who you are most comfortable speaking with. They will do their best to accommodate your request with the availability of the counselors at that moment. 

3、The Pilates Alliance team is here to help. Our staff is well versed in the Member Assistance Program portal and can help you log in and set up your account.